Focus, Connect, Engage: Customer Service Excellence Workshop
Time: 8:30 a.m. to 12:00 p
This interactive training session focuses on the theory and practices for strengthening communication and socio-emotional skills that create a competitive advantage in today's fast-changing and knowledge-driven business climate. It equips participants to better focus, connect, influence and inspire others.
You will receive your course documents at the beginning of the course.
No Video(s) at this time.
Your course manual/text will be provided to you upon completion of registration & payment, a special effort should be made to receive your manual two weeks prior to the start of the course. We highly recommend that you review the material before the course.